General Terms and Conditions

General terms and conditions

 

Infinity Diving Safari is pleased about your interest in the tours we offer. In the following you will find our contract conditions.

The contract made by accepting your booking through Infinity Diving Safari in accordance with these booking conditions, constitutes the entire agreement between you and Yalla Diving Safari.
By sending the deposit by bank transfer, you declare that you have read our terms and conditions and agree with them.
If you have questions about our conditions, please contact us for further information.

Placing a contract / Booking confirmation

If you are interested in one of our tours, please send us a booking request by email or contact form. As soon as possible one of our staff will contact you and inform you about the booking details.

Special requests

If there are any special requests for the booked tour, we kindly ask you to specify them directly during booking. As far as possible we try to fulfil your special requests, but cannot guarantee for this.

Payment conditions of Infinity Diving Safaris and Infinity Diving Mini Safaris

After receiving the booking request and clarifying all details, a deposit of 30% of the total amount of the booked tour will be payable within 7 working days.
Once the deposit has been credited to our bank account you will receive a booking confirmation.
The balance will be paid in cash on board at the beginning of the tour.

Please note that all payments are only accepted in Euro!

Cancellation of the contract

Infinity Diving Safari must be informed by email of the cancellation.
The following cancellation fees apply after cancellation of the contract:
until 61 days before departure 15% of the tour price will be charged.
from 60 to 30 days before departure, 35% of the tour price will be charged.
from 29 to 15 days before departure 70% of the tour price will be charged.
from 14 days before departure, 90% of the tour price will be charged.

Conditions Hadeer full charter
Cancellation must be made in writing to Infinity Diving Safari at least 90 days before departure. A refund of the deposit will be made in the month of the booked trip, less €100 administration fee.
No refunds will be given if cancellation is made less than 90 days before the booked trip.
This applies to bookings with a trip start from 1 October 2020.

In all cases other available dates can be booked alternatively.

For new bookings in the travel period from July to September '20, separate regulations apply on request.

There are special payment- and cancellation details for Daily Boat, Overnight and Shore Dive trips. Please ask during booking for the current conditions.

Refunds will only be made by bank transfer.

Infinity Diving Safari is not responsible for any cancellation charges made by third parties, such as airlines or hotels.

Failure to reach the minimum number of participants for Infinity Diving Safari

If the minimum number of participants is not reached for the booked trip, Infinity Diving Safari reserves the right to change the boat. In this case, Infinity Diving Safari will inform you in time.

Disclaimer for own and rental equipment

Infinity Diving Safari is not liable for lost or damaged personal equipment. Lost or damaged rental equipment will be charged.

Changes to the itinerary

Due to weather conditions or government regulations, Infinity Diving Safari reserves the right to make changes to the itinerary.
If for various reasons the planned trip cannot take place on the named boat, Infinity Diving Safari is obliged to organize a replacement and to inform you of the change.

Travel insurance

The tours offered by Infinity Diving Safari do not include travel cancellation insurance. Infinity Diving Safari recommends that you take out external insurance.

Thank you for placing your trust in Infinity Diving Safari.