General Terms and Conditions

General terms and conditions

Infinity Diving Safari is pleased about your interest in the tours we offer. In the following you will find our contract conditions.

The contract made by accepting your booking through Infinity Diving Safari in accordance with these booking conditions, constitutes the entire agreement between you and Yalla Diving Safari.
By sending the deposit by bank transfer, you declare that you have read our terms and conditions and agree with them.
If you have questions about our conditions, please contact us for further information.

 

Placing a contract / Booking confirmation

If you are interested in one of our tours, please send us a booking request by email or contact form. As soon as possible one of our staff will contact you and inform you about the booking details.

 

Special requests

If there are any special requests for the booked tour, we kindly ask you to specify them directly during booking. As far as possible we try to fulfil your special requests, but cannot guarantee for this.

 

Payment conditions of Infinity Diving Safaris and Infinity Diving Mini Safari

After receiving the booking request and clarifying all details, a deposit of 30% of the total amount of the booked tour will be payable within 7 working days.
Once the deposit has been credited to our bank account you will receive a booking confirmation.
The balance will be paid in cash onboard at the beginning of the tour.

Please note that all payments are only accepted in Euro and Dollar!

 

Cancellation of the contract individual liveaboards

The cancellation must be made in writing to info@infinitydivingsafari.com.

In case of cancellation up to 61 days before the start of the safari, the deposit will be refunded, less 100 € cancellation fee. The refund will be made in the month of the booked trip.

In case of cancellation less than 60 days before the start of the safari, there will be no refund of the deposit and the following cancellation fees apply:

From 60 to 30 days before the start of the safari 35% of the tour price will be charged.
From 29 to 15 days before the start of the safari 70% of the tour price will be charged.
From 14 days before the start of the trip, 90% of the tour price will be charged.

 

Cancellation of the contract individual fullcharter and fullcharter Hadeer

The cancellation must be made in writing to info@infinitydivingsafari.com.

In case of cancellation more than 5 months before the start of the safari, the deposit will be refunded, less 20% cancellation fee. Refunds will be made in the month of the booked trip.
Alternatively, the safari can be rebooked to another date, subject to availability.

No deposit will be refunded if cancelled 5 to 1 month before the start of the safari. The deposit will be retained and the safari can be rebooked after consultation.

Cancellation less than 1 month before the start of the safari forfeits the deposit and no refund will be made.

There are special conditions for all bookings made in 2019 and 2020!

There are special payment- and cancellation details for Daily Boat, Overnight and Shore Dive trips. Please ask during booking for the current conditions.

Refunds will only be made by bank transfer.

Infinity Diving Safari is not responsible for any cancellation charges made by third parties, such as airlines or hotels.

 

Failure to reach the minimum number of participants for Infinity Diving Safari

If the minimum number of participants is not reached for the booked trip, Infinity Diving Safari reserves the right to change the boat. In this case, Infinity Diving Safari will inform you in time.

 

Disclaimer for own and rental equipment

Infinity Diving Safari is not liable for lost or damaged personal equipment. Lost or damaged rental equipment will be charged.

 

Changes to the itinerary

Due to weather conditions or government regulations, Infinity Diving Safari reserves the right to make changes to the itinerary.
If for various reasons the planned trip cannot take place on the named boat, Infinity Diving Safari is obliged to organize a replacement and to inform you of the change.

 

Travel insurance

The tours offered by Infinity Diving Safari do not include travel cancellation insurance. Infinity Diving Safari recommends that you take out external insurance.

Thank you for placing your trust in Infinity Diving Safari.